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Practitioner Code of Ethics and Complaint Procedure

Chi Nei Tsang Institute / Taoist Healing Energetics - Practitioner Code of Ethics


Chi Nei Tsang Practitioners who are certified by this Institution commit themselves to high standards of professional ethics. In addition to thoughtful compliance with the Business and Professions Code and the civil and criminal codes of the state and local municipalities where they practice, they adhere to the following principles in practice and in spirit:

  • To accept and treat all persons in a respectful and non-discriminatory manner.

  • To treat minor children and persons without mental capacity to care for themselves only with the written consent and actual presence of their parent or legal guardian.

  • To provide full and accurate disclosure about the nature and process of the Chi Nei Tsang modality, about the specific techniques employed with the client, and about fees and duration of treatment.

  • To perform only services within the scope of the practitioner’s training and certification, and to represent their education, certification, professional affiliations, and other qualifications honestly and accurately.

  • To display evidence of certification in such a way that clients may readily view it, wherever possible.  At a minimum, to advise clients that certificates are available for review upon request.  

  • To abstain from performing any service requiring a license in the state or municipality where the service is to be performed, unless the practitioner has obtained the relevant license.

  • To rigorously respect and protect the confidentiality of client information.

  • To maintain professional boundaries in relationships with clients, avoiding any action that may exploit or appear to exploit the client’s trust.

  • To abstain from sexual contact within the scope of a Chi Nei Tsang treatment.  Practitioners will neither instigate nor respond to sexual behavior within the context of the practitioner/client relationship.

  • To abstain from professional practice while under the influence of alcohol or drugs, including prescribed medication which may impair physical or psychological acuity.

  • To advise the Institute ethics committee promptly about any breach of these principles that is known or reported to the practitioner.

  • To be accountable to the community of Chi Nei Tsang practitioner peers and to cooperate with the complaint procedure of the Institute as outlined below.


If, after careful consideration of this Code of Ethics, a person feels it is necessary to bring a complaint to the attention of the Institute then the Procedure that follows shall apply:


Chi Nei Tsang Institute Certified Practitioner Complaint Procedure 

Complaints may be brought by any interested person, by written application to the Chi Nei Tsang Institute, 2308 Prince St., Berkeley, CA 94705, Attention: Complaint Resolution. Anonymous complaints, or complaints lacking a means of communication with the person bringing the complaint, will not be investigated. Upon receipt of a complaint, the Institute shall convene a committee of not fewer than three certified Chi Nei Tsang Practitioners to investigate and respond promptly to grievances or complaints from persons who have a concern about the professional practice of a certified Chi Nei Tsang Practitioner. Upon receipt of a written complaint the Director of the Institute shall convene a committee consisting of certified practitioners known to him to be in good standing and of sufficient experience to adequately evaluate the issues brought before them. In his absence the Director shall designate a colleague to convene the committee, which shall include at least one person representing the Institute.  


The committee shall evaluate the complaint(s), investigate further as it deems necessary, and shall require the practitioner against whom the complaint is made to respond to its inquiries, setting a reasonable time limit for that response such as thirty days. The committee, having employed due diligence in investigating the complaint and having evaluated the response from the practitioner, if such has been received, shall at its discretion censure, endorse with a requirement of remediation, suspend, or revoke the certification of the practitioner, or dismiss the complaint if it has been found unsupported. Remediation may include but is not limited to requiring additional training or education, peer counseling,  participating in mediation by a recognized mediation provider, or evaluation and treatment by licensed medical or therapeutic professionals. Failure to comply with the requirement for remediation may result in loss of certification.


The committee obliges itself to respond in good faith, in writing, and in a timely manner to the person who brings the original complaint; its response shall include sufficient information to satisfy reasonable inquiry.


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